Five-Star Customer Service Ted Coiné

ISBN: 9780595373062

Published: November 6th 2005

Paperback

172 pages


Description

Five-Star Customer Service  by  Ted Coiné

Five-Star Customer Service by Ted Coiné
November 6th 2005 | Paperback | PDF, EPUB, FB2, DjVu, talking book, mp3, RTF | 172 pages | ISBN: 9780595373062 | 9.63 Mb

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people arent currently providing a high enough level of serviceMoreA person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people arent currently providing a high enough level of service simply because they havent been exposed to it in their lives, and so they dont realize a new plateau even exists.

My job, in large part, is to open peoples eyes to their five-star potential, give them the tools they need to get there, and then get out of their way.- Ted Coin Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public - and even for those who dontwww.coinetraining.com



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